Refund policy

Due to the made-to-order nature of the items at the Where There Be Dragons Store, refunds and/or replacements are only allowed under the following circumstances:
(a) There is a missing or damaged product, or a print error at the fault of the manufacturer. 
-and-
(b) A request for a replacement and/or refund is made within 30 days from the day the Product was delivered or within 30 days after the estimated delivery date, if the product is missing. 
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To be eligible for a refund or replacement, new and unused items must be returned in the original packaging. Requests made 30 days or more from your original date of purchase are not eligible for refunds or replacements.

To initiate a return or replacement inquiry, send an email to store@weartherebedragons.com  

EXCHANGES 
We only refund or replace items if they are defective or damaged. If you need to exchange the same item for a different size, send us an email at store@weartherebedragons.com 

Returns, Replacements, and Exchanges 
You will be responsible for paying for your own shipping costs for returning your item. We know that this is different than Amazon - sorry, and thanks for understanding. Do not send your purchase back to the manufacturer. Return shipment instructions will be provided to you via email correspondence from store@weartherebedragons.com

NON-RETURNABLE
Several types of goods are exempt from being returned.
• Perishable goods such as food, flowers

• Newspapers or magazines

• Gift cards

• Downloadable software products

• Health and personal care items 

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at store@weartherebedragons.com